Define your brand. I've led brand development, full brand overhauls, and evolved voice, tone, look, feel, and design systems to pinpoint brand personality and how it shapes the customer experience.
Use the data. This ultimate source of truth tells me when to pivot or invest heavily in a concept to drive revenue and business growth.
Lead With Empathy. A career highlight has been leading and mentoring teams in copy, visual and UX design, content, video, and project management. Knowing how to lead is a recipe for success.
Provide My Expertise. I am a storyteller and creative strategist with over 22 years of experience who can successfully execute across copywriting, design, and more. Watch me elevate your brand to new heights.
Restore Hyper Wellness
May 2022 - Present
Head of brand creative and content marketing across all touchpoints for the wellness brand. Inspire and mentor the creative and content teams. Project manage 100s of quarterly objectives and deadlines. Hire and manage freelancers. Manage $150k+ budget.
Directed 3 unique brand campaigns for digital media and TV, including:
Brand awareness campaign featuring Restore ambassadors Tim and Demi Tebow.
Highly successful 2022 and 2023 holiday campaigns generating over $1.5 million in revenue.
Employer Brand Campaign used for prospecting and recruiting.
Theme creation, event design, and launch of Restore’s annual franchise conference generated over $400k in revenue, with an additional $75k in donations for the Restore Does More Foundation.
Awards & Accolades:
The Stevie® Awards GOLD for Marketing Department of the Year, 2022
Webby Award Nominee for Best Social Media, Health & Wellness, 2022
Ziff Media Shopping
January 2022 - May 2022
A creative consultant hired to elevate and evolve the brand, develop the team, and ensure consistent and brand-centric creative campaigns and events.
Rev
July 2021 - January 2022
Head of brand creative for the B2B company.
Directed and managed a complete brand overhaul across all platforms and the site, including logo redesign, design systems, and creative expression.
Upleveled the brand experience across all channels, including growth marketing, social, paid media, and tradeshows & events. Oversaw outside agency; hired freelance teams.
RetailMeNot
February 2018 - July 2021
Head of brand creative. Drove aggressive deadlines and inspired the team to push boundaries, work smarter, and stay on top of trends to drive performance.
In partnership with the product team, delivered a complete overhaul of the site, app, and emails (welcome series, customer journeys, transactional, blog/newsletter).
Revamped the RetailMeNot Brand Book to redefine purpose and positioning, personality, voice, design systems, illustration library, and brand architecture.
Built the first RetailMeNot Creative Content Studio, generating over $2 million in revenue through the company’s branded content program.
Created the annual "Cash Back Day” event, which generated over $2 million in revenue in 2019 and 2020 respectively.
RetailMeNot
December 2015 - January 2018
Head of creative, reported to VP of Brand. Built and mentored a small, highly productive, and high-performing team. Fostered a test-and-learn, iterative mentality. Delivered performance-driven assets for brand, product, seasonal campaigns, emails, OTT, and more.
Led complete rebrand of LowestMed to RxSaver, a new category vertical for RetailMeNot.
Rebranded Red Plum coupon book to RetailMeNot Everyday.
Established processes and deadlines from concepts to final leadership presentations and approvals.
Proud co-creator of the RetailMeNot Diversity, Equity & Inclusion program, DEI council member.
Co-created the Care ERG, focused on mental and physical wellbeing and support.
Women’s ERG mentor.
RetailMeNot
December 2011 - December 2015
Head of copy. Defined the RetailMeNot brand personality and tone of voice. Art-directed design team for social, digital, and print ads. Wrote SEO-optimized app descriptions for Google Play and the App Store, resulting in 3 million downloads during its infancy. Managed brand, creative, and UX copy. Contributing writer for The Real Deal by RetailMeNot blog.
Gained a foothold in mobile coupons by launching iOS and Android apps, with 3MM+ downloads; acted as the sole copywriter for app content and respective Apple Store and Google Play marketing and landing page copy
Increased overall aided awareness by +35 points to 60% in 3 years, faster than any competitor in the category.
Award:
2015 People’s Voice Webby Award, Best Shopping App
"I had the pleasure of working with Krista for 9 years at RetailMeNot. I was able to watch her grow from being a talented copywriter into an experienced creative director leading high-performance teams.
We collaborated on everything from brand positioning, identity, and architecture to campaign development, content creation, and channel optimization. What I appreciated about Krista is she always brought a strategic POV to the table and pushed for clarity around insights and briefs which saved time and always led to better work and results.
Also, she is a great leader who is able to motivate, inspire and guide her team by leading by example, showing empathy and compassion, and collaborating well with other teams like UX. She has an infectious energy and passion that the broader marketing team fed off and was always learning new creative skills along the way which I loved. Finally, she is friendly, approachable, and a great listener which enabled her to provide top-notch client service to our internal stakeholders. I would highly recommend Krista for senior-level creative roles."
Noelle Buhidar, Global Head of Content at Eventbrite
"I've had the honor and pleasure of working closely with Krista for nearly 10 years at RetailMeNot. Throughout this time, I've watched Krista grow from a Senior Copywriter to RetailMeNot's Creative Director hiring and leading a team of talented visual designers and video producers across deliverables for a variety of stakeholders—both external and internal. Krista joined RetailMeNot in its youth and is responsible for the RetailMeNot visual style, voice and personality that consumers know and love. She built and orchestrated the RetailMeNot Brand Style Book that guides the creative and content across our site. Not only is Krista a creative, innovative force, but she's also strategic and data-driven, always ensuring that her team is equipped with briefs and clear goals before moving to copy and creative. Krista's leadership style can't be matched. She advocates fiercely for her team and challenges them to grow while also demonstrating empathy and genuine care for their well-being. For example, when her team has been loaded with deliverables on a tight timeline, Krista will jump in and design assets herself to ensure deadlines are met, and that no one person feels overburdened. And it's not all work and no play for Krista. She always holds time to pause and celebrate her team's work, which has strengthened their bond and morale. The trust, loyalty and joy her team holds for her is indicative of Krista's impact and leadership. I also have to shout-out that Krista recognized a business need for more video support and made the case to open up a net-new role on her team. She genuinely cares and wants to see our business succeed. She's been a mentor to me and championed for me even though I don't sit on her direct team. Krista is a rare gem whose sparkle helps everyone around her shine brighter. When I think back on my favorite projects at RetailMeNot, they all involve collaborating with Krista. So it goes without saying that I would jump over mountains at the opportunity to work with her for another 10 years—minimum!"
Tracy K Greene, Senior Brand Designer at Swiftly, Inc.
"Even though I worked under Krista, I feel like she was both my manager and my peer. With a background in copywriting, Krista is both an art director and writer. As a copywriter (and me as a designer), we collaborated with each other – we worked seamlessly and creatively, and always open to feedback. She was also the best manager I've ever had. She led our team with inclusivity and kindness and everything fell into place from there. She was our champion and our advocate, and so on top of all timelines (truly wildly skilled at juggling so many creative timelines and initiatives at all times), while always with an eye on the big picture for the company/brand. Krista also has such a passion for personal growth and professional learning and development – often taking courses outside of office hours. I remain in awe of that."
Amanda Carvell, Head of Marketing @ AdBlock
"Krista and I worked closely together at RetailMeNot for over 7 years. We have worked together on numerous campaigns to grow and engage RetailMeNot's consumer base. Krista has a keen understanding for how to elevate the RetailMeNot brand in a voice that speaks directly to consumers. She is a very creative individual who brings forth fun, new, innovation to drive the business forward. On top of that, Krista is a driving force in creating a fun, diverse and easygoing culture, where people are free to be themselves. She is such a pleasure to work with, and anyone would be lucky to have her on their team, as their peer, or as their manager."
Nicole Hildenbiddle, VP of Product Design (UX) and Research at Rue Gilt Groupe
"Krista was my peer on our Creative Marketing team at RetailMeNot and from day one she demonstrated a welcoming, positive, and open-minded attitude. It was essential for our teams to partner closely on design initiatives and she made collaboration easy, fun, and productive. It can sometimes be challenging to draw a line in the sand between product design and creative marketing, which can result in team frustrations and conflict, but Krista understands both disciplines well and knows how to leverage the strengths of each one. I'm very proud of the comprehensive redesign we delivered together for the RetailMeNot product suite (desktop and mobile web, app, email, and browser extension) and I hope I have an opportunity to work with Krista again in the future."
Sarah A. Ruiz, Copywriter at Expedia Group
"Krista was the best manager I've ever had. She's a fantastic team lead -- encouraging, inspiring, and dedicated to providing her people with all the support they needed. She's also a stellar creative who can generate great ideas and prose quickly. I learned so much about creative agency-style brainstorming and copywriting from her. Working for her was an honor and a delight!"
Golfsmith | Content Manager |
Boston Proper | Creative Producer |
Victoria's Secret Direct | Catalogue Coordinator |
Storytelling | Brand Strategy |
Creative Leadership | Copy Direction |
Social Media | Art Direction |
Copywriting | UX Copywriting & Design |
Display Advertising | SEO Optimizations |
Digital Marketing | Performance Marketing |